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The First Global Conference on Creating Value

The First Global Conference on Creating Value


The First Global Conference on Creating Value

In partnership with the Customer Value Foundation

Leicester Castle Business School (De Montfort University, Leicester, UK)

May 23-24, 2018


Co-sponsored by The Journal of Creating Value


How do we create and assess ‘value(s)’ in a turbulent global economy?


Value creation underpins all business transactions and engagement (Mahajan, 2016). We all seek value for our businesses, as well as for ourselves and for our society. However, because we are so immersed in our day-to-day functional management, we often overlook opportunities for value creation, possibly to
 the detriment of our businesses and societal needs (Eisenhardt & Martin, 2000). Successful businesses and leaders create value for their eco-systems which include themselves, their companies, customers, employees, partners and stakeholders, mostly unconsciously, yet there are challenges in gauging and assessing ‘value(s)’  and their impact (Hinterhuber, 2017). This conference is a wake-up call to improve our understanding of the concept of value (and values) and, moreover, to find ways of creating value consciously and more abundantly which will in turn allow us to compete more effectively, to build social value and to thrive and be ready for the challenges of a changing and disruptive world. Carl Jung stated: “unless you make the unconscious conscious, it will direct your life, and you will call it fate.”


In the First Global Conference on Creating Value, business leaders/practitioners and leading academics from around the world will come together to exchange views, and to share and learn from each other regarding the problems, the potential and the real life uses of value creation, and how it can transform management, organizations and institutions. The conference will operate settings which allow business leaders and academics to work together to establish the action research and development project they wish to see emerge and what would help them in value creation. The conference will provide relaxed, meaningful and purposeful opportunities to talk about latest thinking on value creation and service for improving the worth of companies, their longevity, their ability to be ahead of and tackle disruptive
forces, and to embed a value creation leadership style going far beyond traditional and functional management so as to engender a value creation mind-set and avoiding value destruction in the future. We welcome innovation and fresh and thought-provoking approaches. Possible suggested topics:


  • Investigating and understanding value(s);
  • Creating value for yourself;
  • Creating value for others;
  • Value creation for customers;
  • Creating value for your businesses and society;
  • Creating value in the future;
  • Value creation and leadership;
  • Manufacturing processes and value creation;
  • Value destruction;
  • Operationalising value creation;
  • Value creation and the circular economy;
  • Value creation in relation to specific functional areas: accounting, finance, IT, marketing,
    sales, production, after-sales service, customer relations etc.;
  • Values as a belief, attitude and perspective;
  • Values and the relationship with (organizational) culture(s);
  • Future prospects for value creation;
  • Threats, risks and dangers for value creation;
  • Non-market strategies and value creation;
  • Sustainable and responsible management and leadership and value creation;
  • Corporate Social Responsibility and value creation;
  • Organizational development and value creation.


Who Should Attend?:

Academics from all disciplines e.g. marketing, economics, operations, human resource management, accounting and finance, organizational behaviour, sociology, psychology, history, geography etc;

Practitioners from all business sectors and geographical/national regions;

Policy makers from government, non-governmental, not-for-profit and social enterprise offices and agencies





Key Dates:

  • 31st December 2017: Deadline for submission of abstracts, session proposals.
  • 31st January 2018: Notification/Decisions returned on abstracts and submissions.
  • 5th February 2018: Early Registration.
  • 30th March 2018: Author submission of final papers/sessions.
  • 30th March 2018: Registration Deadline.


Conference Co-Chairs and Co-Convenors:Gautam Mahajan (President Customer Value Foundation and Founder Editor of the Journal of Creating Value) Founder Editor of the Journal of Creating Value and President of Customer Value Foundation is the leading global thought leader in Total Customer Value Management. Email: Gautam.Mahajan@gmail.com 

Professor Peter Stokes (Professor of Leadership and Professional Development, Leicester Castle Business
Vice-President-Business Relations and UK Country Director for the EuroMed Research Business Institute
(EMBRI); UK Ambassador for the Association Francophone de Gestion des Ressources Humaines (French Academic
HR Association).
Email: peter.stokes@dmu.ac.uk 

Professor Dana Brown (Pro-Vice Chancellor, Enterprise and Principal Leicester Castle Business School, DMU) Rhodes Scholar (MPhil in Russian and East European Studies at St. Antony’s College, Oxford University); PhD in Political Science from the Massachusetts Institute of Technology.

Email: dana.brown@dmu.ac.uk


For further information, contact Gautam Mahajan or Peter Stokes

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